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Start the New Year off with Superior Customer Service People are more likely to talk about outstanding service than they are to talk about mediocre service. What are you doing as a business owner to get people talking? I hope you are not providing poor service, although that will certainly cause people to ta...
Customer Service - make yours better The Secret to better Customer Serviceby Marti TalbottAs a Customer Service Supervisor for more than eight years, I've handled theworst kind of customers and trained my share of Representatives. The truthis, contact with a Rep is often ...
Customer Service: The Lost Art Have you noticed that the level of service that you receive as a consumer is not what it used to be? In today's markets, one would think that companies would be attentive to the needs of their custome...
The Customer Service Issue Customer service is by far the most valuable asset any company can benefit from. You can have the best product in the universe but if you cannot support it, you're out of the game. Having myself worked for over 25 years in customer service and technica.......