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Microsoft Dynamics ERP Selection: GP, AX, NAV, SL, CRM – notes for consultant
Microsoft recently (in September 2005) renamed its ERP product: Great Plains - Microsoft Dynamics GP, Navision - Microsoft Dynamics NAV, Axapta - Microsoft Dynamics AX, Solomon - Microsoft Dynamics SL...

Corporate ERP: Microsoft Dynamics GP, AX, NAV, CRM – which one to select
Being in MRP implementation, customization, integration, data migration/conversion business for many years, we would like to give you some orientation, in the case if you are on the way of ERP select...

Microsoft Dynamics AX-GP-NAV-CRM: trends & international recommendations
Microsoft Dynamics project - or formerly referred as Project Green should unify and modulate all Microsoft Business Solutions ERP applications: Microsoft Great Plains/Microsoft Dynamics GP, Microsoft...

Microsoft Great Plains Integration with MS CRM – overview for consultant
Initially this integration was created for Microsoft Great Plains 7.5 (now Microsoft Dynamics GP), later on Microsoft released the patch, which enables integration between GP 8.0 and MS CRM 1.2 (now ...

Customer Service for Business Phone Systems
Working in a law office often means long hours and late nights, especially doing probate work. Getting in before seven A.M. and staying until well past business hours, I assumed that I would always be available for whoever might call me. Recently, my offi.......

Microsoft Dynamics AX-GP-NAV-CRM: trends & international recommendations
Microsoft Dynamics project - or formerly referred as Project Green should unify and modulate all Microsoft Business Solutions ERP applications: Microsoft Great Plains/Microsoft Dynamics GP, Microsoft ...

Microsoft Dynamics ERP: GP, AX, NAV, CRM – which one to select
Being in MRP implementation, customization, integration, data migration/conversion business for many years, we would like to give you some orientation, in the case if you are on the way of ERP selecti...

Microsoft Dynamics CRM Customization or Third Party Product – overview for Consultant
With version 3.0 MS CRM will be more exposed to end-user tuning, software development, customizations.  Microsoft CRM SDK is becoming more sophisticated with post-call-out technology reconsiderin...

Microsoft CRM Implementation: Employee Time & Billing – notes for Consultant
Microsoft Dynamics CRM 1.2 and now 3.0 could be considered as extremely flexible platform, suitable for small, mid-size and corporate businesses, it is easily customizable via C# or VB.Net in MS Visua...

Consider Contact Centric Vs. Account Centric When Evaluating CRM Systems
There are two basic paradigms for CRM systems: Contact centric or Account Centric. In Contact Centric systems, the primary organization is around independent contacts. In Account Centric systems, there are two levels to the basic organization: a company or account layer to which multiple contacts can be related.

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