Latest articles from Article Sleuth: Free Article Search Directory (http://www.articlesleuth.com/) CommonSense CMS 3600 http://www.articlesleuth.com/ Read the article to know the necessity of crm for small businesses and things to look after while choosing crm tool for your small business. http://www.articlesleuth.com/why-does-small-business-a90928.html Fri, 23 Nov 2007 21:13:41 EST Due to the high level of competition between online businesses, more and more of them are choosing to use a CRM system to help with managing their customer relations. If you are thinking of incorporating a CRM system then you will find that generally speaking there are two types to choose from. They are on-site CRM systems and web-based or hosted CRM systems and there are significant differences between the two. http://www.articlesleuth.com/selecting-a-crm-system-a90573.html Thu, 22 Nov 2007 23:24:13 EST Web-based or hosted CRM applications have come as a major boon for small businesses that till now were loath to even consider CRM for their businesses. This was because the cost of on-premise CRM was simply too much for SMBs. The advent of web-based C... http://www.articlesleuth.com/small-businesses-and-webbased-a89647.html Tue, 13 Nov 2007 19:10:51 EST I interviewed Becky Rhone-Nowlan about Customer Service dynamics. The following is Part 2 of the interview: MagicBecky Messmer: May I take it from an on-line perspective? Mooie Infinity: Yes indeed. MagicBecky Messmer: I talk about this in m... http://www.articlesleuth.com/customer-service-makes-or-a89138.html Fri, 09 Nov 2007 23:04:46 EST Find comprehensive information on benefits of small business crm and tips to find right crm for your small business. http://www.articlesleuth.com/small-business-crm-a88946.html Tue, 06 Nov 2007 20:47:16 EST After years of the promise of being able to telecommute and work from home, it looks like there is finally some progress being made in that arena. Now more than ever, with traffic getting worse and commute times getting longer, people want the ability to be able to work from home. For salespeople, this is getting a lot easier with smartphones becoming more common and, especially, with more and more companies adding web based CRM software to their tools that they make availabl... http://www.articlesleuth.com/web-based-crm-software-a88851.html Mon, 05 Nov 2007 21:32:18 EST We All Have Opportunities To Give Great Customer Service. One Example Is Kindness And Compassion To Whomever It Is We Meet Every Day. http://www.articlesleuth.com/hidden-jewels-of-customer-a88431.html Fri, 02 Nov 2007 21:59:57 EDT Sprint's recent losses teach us about how to retain customers. http://www.articlesleuth.com/the-value-of-customer-a88430.html Fri, 02 Nov 2007 21:59:55 EDT Customer Service Is A Tool That Will Proper All Businesses--But It's Routinely Ignored And Even Outsourced. Discover Why Here!! http://www.articlesleuth.com/customer-service-secrets-revealed-a88153.html Wed, 31 Oct 2007 21:16:44 EDT Description: By measuring the KPIs for customer service, a great step will be taken in improving the services of the company. http://www.articlesleuth.com/customer-service-kpis-help-a87507.html Thu, 25 Oct 2007 21:25:15 EDT You will need five data points to come to the conclusion when you are talking about customer service ROI. http://www.articlesleuth.com/you-can-use-models-a87506.html Thu, 25 Oct 2007 21:25:15 EDT Axonom Inc., headquartered in Minneapolis, Minnesota, is a CRM Mid-Market company offering enterprise-wide relationship automation modules for Microsoft Dynamics CRM 3.0. Axonom Inc., a Microsoft Gold Certified Partner ... http://www.articlesleuth.com/axonom-crm-enterprisewide-relationship-a86271.html Tue, 16 Oct 2007 21:39:51 EDT Provides small business CRM information and the benefits of CRM for small business. Also offers details on various small business CRM features such as small business crm solution, small business web based crm , small business crm applications , small business crm products, small business crm benefits , small business on demand crm , small business online crm , small business hosted crm , small business crm software , small business crm software application, small business crm software http://www.articlesleuth.com/small-business-crm-a85892.html Sat, 13 Oct 2007 20:14:39 EDT Great customer service is still important, even when you're not seeing the customer face to face. In online businesses, you need to remember to treat the customers right so that they come back again a... http://www.articlesleuth.com/five-ways-to-give-a85718.html Thu, 11 Oct 2007 03:51:55 EDT CRM can be intimidating it actually refers to Customer Relationship Management which is essential to any online success. The internet has many packages and CRM solutions available. What you need to do is find a package that suits your needs. An ideal ... http://www.articlesleuth.com/5-tips-on-choosing-a84202.html Wed, 26 Sep 2007 22:53:38 EDT